Shipping policy
Shipping Policy
At TintedTots, we aim to get your order on its way as quickly and safely as possible. Below is everything you need to know about how we ship your products.
📦 Processing Times
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Orders are typically dispatched within 1–2 business days from our warehouse in Brisbane, Queensland Australia.
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You’ll receive a tracking number via email once your order is on the move.
🚚 Delivery Options & Rates
We ship all orders via Australia Post:
| Shipping Method | Cost | Delivery Time |
|---|---|---|
| Standard (>$149) | FREE | 2–10 business days |
| Standard (<$149) | $8.00 | 2–10 business days |
| Express | $13.00 | 1–3 business days |
| Small Item Only (e.g. Hero Hand Magnet or Decal) | $2.50 | 2–10 business days |
🌍 International Shipping
We currently ship to:
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Canada
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United States
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Europe
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New Zealand
Shipping rates and delivery times vary by destination and will be calculated at checkout.
🕒 Estimated Delivery Times
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Brisbane metro: ~2 business days
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Other Australian locations: 7–10 business days
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Regional WA: Up to 10 business days
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International: 10–21 business days (depending on location)
Please note, delivery timeframes are estimates and may vary during peak periods or due to postal service delays.
📫 Order Tracking
As soon as your order is dispatched, you'll receive an email from Australia Post with your tracking link so you can follow your TintedTots order every step of the way.
💬 Questions?
If you haven’t received your order or need help, reach out to our friendly team at enquiries@tintedtots.com.au — we’re happy to help!